1.Acceptance of Terms:
Tangram perform market research services, providing the necessary information for the project, and permitting Tangram to begin work, the client agrees to be bound by the foregoing Terms and Conditions. No service engagement will commence until the client has formally accepted and agreed to abide by these Terms and Conditions in their entirety.
The client's written approval or execution of the project quotation, statement of work, or separate agreement referencing these Terms and Conditions shall constitute acceptance. Alternatively, the client may indicate acceptance by returning a signed copy of these Terms and Conditions to Tangram.
2. Services:
Tangram provides a variety of market research services, including but not limited to:
Qualitative Research
Quantitative
Field And Tabulation Services
Online Surveys
Quick Mobile Based Surveys
Training Programs For Clients
The specific services offered may change from time to time. We will use commercially reasonable efforts to keep the information on our website and in our marketing materials accurate and up-to-date.
3. Confidentiality:
We understand the importance of confidentiality in market research. We will treat all information you provide to us as confidential, including but not limited to.
Respondent data (e.g., names, contact information, survey responses)
Proprietary information about your products, services, or business strategies
We will only use your information for the purposes of conducting market research on your behalf. We will not share your information with any third party without your prior written consent.
4. Fees and Payment:
Fees for Tangram Research and Analytics' services will be outlined in the agreement between the client and the company.
Payment terms will also be outlined in the agreement. Invoices are due upon receipt unless otherwise specified in writing.
Late payments may be subject to interest charges or other penalties as outlined in the agreemen.
5. Intellectual Property:
All intellectual property rights in and to the Tangram website, services, and materials (including but not limited to trademarks, copyrights, and patents) are owned by Tangram or its licensors. You are granted a non-exclusive, non-transferable license to use our services in accordance with these Terms.
6. Your Responsibilities:
You are responsible for:
Providing us with accurate and complete information
Complying with all applicable laws and regulations in connection with your use of our services
Obtaining all necessary consents from respondents before providing their information to us
7. Limitation of Liability:
Tangram Research and Analytics' liability for any loss or damage arising out of or in connection with our services is limited to the fees paid by the client for those services.
Tangram Research and Analytics will not be liable for any indirect, special, or consequential loss or damage, including loss of profits, revenue, or data, arising out of or in connection with our services.
8. Disclaimer of Warranties :
We provide our services as they are, without any guarantee that they will be perfect or suitable for your needs. We cannot promise that our services will always be available, free of errors, or free from viruses.
9. Governing Law:
These terms and conditions are governed by the laws of India, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of India.
10. Contact Us:
If you have any questions about these Terms, please contact us at:
The Tangram Market Research Company
info@tangramrac.com
+919820955833.